The motor insulation is breaking down or a winding is shorted. The motor draws excessive current even though the mechanical load is normal.
What you'll see
Check for voltage imbalance at the supply first -- the problem might be upstream, not in the motor. Also check that the relay itself isn't worn. See: Voltage Drop, Worn Relay.
How to diagnose
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Megger test the motor insulation
Use an insulation resistance tester (megger) at about 1000V. Measure resistance between each phase and ground, and between phases. It should be in the mega-ohms. Low readings indicate insulation breakdown.Result: Below 1 mega-ohm = insulation failure. -
Check winding resistance balance
Measure resistance between pairs of motor terminals. All three should be approximately equal (within 5%). A significant difference indicates a shorted or open winding.Result: Unequal resistance = winding fault.
How to fix it
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Motor rewind or replacement
A motor with failed insulation needs rewinding or replacement. Send it to a motor shop for evaluation. Rewinding is usually cheaper than replacement for larger motors.
Don't assume the motor is fine just because it runs. A partially shorted winding will run but draw excessive current and eventually burn out completely. Catch it early with a megger test.
Insulation resistance tester (megger). Multimeter for winding resistance. Clamp meter for current measurement.
Lock out/tag out before testing motor insulation.
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